No-show/late cancel fees support our yoga financial assistance program.
Please note our Late Cancellation & No Show Policy below.
ONLINE-REGISTRATION
Online booking is available 15 days in advance and up to 15 minutes before class starts. If you book a class, you are guaranteed a spot.
CLASS RESERVATION CANCELLATION POLICY
If you can't make it to class, please cancel your reservation on the UB website or the Walla app as soon as possible. That way someone on the waitlist can come to the class. You can cancel up to 1 hour before the class starts with no penalty. Please cancel your reservation on the UB website or the Walla app. Phone or email cancellations are hard to manage.
LATE CANCELLATION & NO SHOW FEES
You can still “late cancel” less than 1 hour before class begins – your account will still be charged, but at least we know that you won’t be coming and we can give the spot away to someone else. Unlimited packages (Unlimited Memberships & New student special packages) will be charged $15 for each late cancellation. Cardholders will lose their visit.
WAITLIST
If the class is full, you can get on the waitlist. If someone cancels up to two hours before class begins, the next person on the waitlist will be moved to the roster and will get an email (and text, if opted in) to let them know. Emails may come up to two hours before class begins, so keep an eye on your Inbox or, even better, sign up for text notifications!
ALSO: You are responsible for managing your waitlist reservations. If you are on the waitlist, but you reach a point when you’d be unable to come to class even if you were added, please cancel your waitlist reservation on the UB site or the Walla app.
WORKSHOP RESERVATION CANCELLATION POLICY
Clients are required to provide notice at least 24 hours in advance if they cannot attend a workshop or specialty class they signed up for. If we do receive notice within 24 hours or more then they will receive a credit on their account for the amount they paid for the workshop to apply to another purchase in the future at our studio. If notice is given less than 24 hours before the workshop or specialty class is scheduled to start, there will be no credit given.